Search for frequently asked questions below.
You must be a registered Hometown Rewards member and swipe your AIR MILES® card with a minimum 20 L fill to receive a digital game ticket in the Hometown Rewards app.
You should receive your game ticket in your email inbox that is associated with your Hometown Rewards within 72 hours of your qualifying transaction. You will also be notified in your Hometown Rewards account.
Qualifying purchase includes a minimum 20 L fill (any fuel type), at participating Irving Oil locations. You must be a registered Hometown Rewards member in order to play and win prizes.
You can obtain a game ticket without making a purchase by sending a 3” x 5” card legibly printed with your name, your Hometown Rewards membership number, found on your profile in the app and your email address to, “Hometown Rewards FREE Fuel for Life P.O. Box 3009 M.I.P., Markham, ON, L3R 6G4”. Requests must be received by September 3, 2024. Limit one game ticket per request per day; one request per outer mailing envelope. No mechanically reproduced or computer-generated requests allowed. Your no purchase game ticket will be emailed to the email address provided.
You must be a registered Hometown Rewards member and opted in to receive email communications in order to receive your game tickets. If you have not registered, log in to the app and update your account. For further assistance, please contact Hometown Rewards customer support at customersupport@irvingoil.com.
If you are drawn for a sweepstakes prize, you will be contacted using the email or phone associated with your Hometown Rewards account.
Allow a minimum of 24 hours for your instant WIN fuel discount to be loaded to your Hometown Rewards account. Once the reward is loaded, you can visit a participating Irving location and fuel as usual. When you are ready to pay, bring the app and your AIR MILES® card in the store. At the cash, open your instant win fuel reward and start the reward timer to reveal the barcode. The cashier will scan your barcode and your AIR MILES® card to apply your discount to your fuel transaction. There is a maximum fuel purchase amount of 100 litres when you redeem your rewards. Check the Rewards tab in your Hometown Rewards app to view available cents-per-litre fuel rewards available for use.
When you open your digital game ticket you will earn sweepstakes ballots. You choose which prize draw you would like to enter your ballots into. Each ballot is a chance to win that prize. More ballots means more chances to WIN!
Last day to make a qualifying transaction to receive a digital game ticket: September 3, 2024.
Last day to receive digital game tickets: September 5, 2024.
Last day to open digital game tickets: September 10, 2024.
See irvingoil.com/en-CA/loyalty/hometown-rewards for program terms, conditions and expiry dates.
Still have questions? We’re here to help!
Click on the button below to send your question to our customer service team, or use email gamemaster@irvingwin.com and we will get back to you shortly.
Or mail your request to:
Hometown Rewards FREE Fuel for Life
P.O. Box 3009 M.I.P., Markham, ON, L3R 6G4